For any organisation with information people cannot find.

If your website holds dense information that people struggle to find, and your staff keep answering the same inquiries, OmniClew probably fits, even if your kind of organisation has no page of its own on this website. These are prospective use cases, not customer testimonials.

Signs your content is hard to find

The answer exists, but it is buried in a long PDF, a policy document, a fee schedule, a handbook or a page from several years ago. Visitors search, give up and send an email, call, or ask at the counter. Staff then look the answer up and reply with the same text they sent last week.

Organisations like yours

Schools and school boards, nonprofits and charities, membership associations, unions, professional bodies, libraries, training providers, housing providers, property managers, insurers and government agencies all publish handbooks, policies, eligibility rules and forms. Their visitors ask what the documents already say, in everyday words that rarely match the official wording.

What your visitors ask

Visitors ask things like “Am I eligible?”, “What does it cost?”, “What is the deadline?”, “What do I need to bring?”, “What is the policy on this?” and “Who do I contact about that?” OmniClew matches the visitor’s words to the official wording and shows the answer with the exact source passage highlighted.

What your staff stop repeating

OmniClew answers the questions your website already answers, so visitors find those answers without writing or calling. Questions about one person’s file, case or account still go to a person, and OmniClew records every question it could not answer so you can see which content is missing.

Where OmniClew is a poor fit

OmniClew is a poor fit when most questions need a conversation, a person’s records, or facts from several documents combined into a new answer. It is also a poor fit if your content is mostly images without text, or is not in English, because OmniClew currently supports English.

Tell us what you have

Every organisation that books a content audit and demo gets one built from its own documents, so you do not need to match one of the pages on this website. Tell us about your website and the inquiries you receive. To start, book a free content audit and demo.