Glossary.

Plain-language definitions of the terms used on this website.

Omnibox

The omnibox is the text box where a visitor types a question or the name of a page. OmniClew shows answers, source passages and links beneath it.

Answer key

The answer key is the set of reviewed questions and answers that OmniClew builds from your content. OmniClew only ever shows something from the answer key.

Source

The source is the place in your content that an answer comes from. Every answer includes an exact quote from its source, and visitors can open the source to see the passage highlighted.

Conflict

A conflict is two statements in your content that cannot both be true, such as two different fees for the same thing. OmniClew shows both statements and asks you to decide which is right.

Confidence

Confidence is how sure OmniClew is that a question matches an answer. OmniClew only answers when its confidence is high enough, shows documents that may help when it is lower, and stays silent below that.

Deterministic

Deterministic means the same question always gets the same answer. OmniClew is deterministic because it does not generate text when a visitor asks.

Setup

OmniClew Setup is the web application where you ingest your content, review the questions and answers, and publish. Visitors never see it.

Widget mode adds a floating Ask button to your website that opens the omnibox as a modal. Page mode places an always-open omnibox inside an element of your page.

Unanswered question

An unanswered question is a question that OmniClew could not answer. OmniClew records each one so that gaps in your content can be found and fixed.

Version

A version is one published build of your answers. Each version has its own address and never changes after it is published, so you can switch between versions by changing the version number in your script tag.