Three steps from your documents to answers.

With OmniClew you ingest your content, review the questions and answers it produces, and deploy. Everything else happens for you, before any visitor types a word.

1. Ingest your content

Give OmniClew your website address, plus any PDFs or documents that are not linked from it. OmniClew reads your pages, PDFs, tables and images, and works out the questions your content answers. It also compares what your content says across every page and document, so it finds statements that contradict each other and notices when a newer document replaces an older one. It also learns the words your visitors use, such as “atom” for an under-11 team, so that everyday wording finds the official answer.

2. Review questions and answers

In OmniClew Setup you see every question and answer OmniClew wrote, each with the exact quote from your content that supports it. You approve, edit or reject them. Where your website contradicts itself, OmniClew shows both statements side by side and you decide which one is right. You can try the answers yourself before anything goes live, and your decisions are kept every time you rebuild.

3. Deploy

Add two script tags to your website and publish. Nothing else on your website changes. The how to deploy page has the details.

What your visitors get

OmniClew responds in one of three ways.

• An answer. The visitor sees the answer, the highlighted passage in your document, and a link to the original page or PDF page.
• Documents that may help. When no answer is confident enough, the visitor sees the most relevant passages from your content.
• Silence. When nothing fits, OmniClew shows nothing and records the question as unanswered.

OmniClew never composes text. Everything a visitor sees was in your content and was reviewed before it went live.

Help while you type

While a visitor types, OmniClew suggests matching questions, and choosing a suggestion shows its answer. An empty omnibox shows topic chips and starter questions, so a first-time visitor can see what to ask. When a visitor chooses to open a page, the address in the browser changes to that page.

Stays current as your website changes

When your website changes, we rebuild. OmniClew processes only the new and changed content, and the answers you approved, edited or rejected are kept. You review the new and changed answers, and your website switches to the new version by changing the version number in its script tag.

Learning from the questions it cannot answer

OmniClew records every question it cannot answer in the visitor’s browser. A website owner can optionally turn on unanswered-question reporting, which sends those questions to the website owner so that gaps in the content can be found and fixed. Reporting is off unless the website owner turns it on, and when it is on, the omnibox tells the visitor before anything is sent.