Who OmniClew is for.

OmniClew suits organisations whose websites hold a lot of rules, fees, dates or procedures, where visitors ask the same questions again and again and a wrong answer would cost something. These are prospective use cases, not customer testimonials.

Organisations that answer the same questions every week

A club’s registrar, a clinic’s front desk, a condo manager and a municipal clerk have the same problem. The answer is already on the website, often in a PDF, and people send an email or make a call anyway. OmniClew lets the visitor type the question in their own words and shows the answer with the source highlighted.

Kinds of organisation

• Sports clubs and community associations use OmniClew for registration, fees, divisions, schedules, codes of conduct and refund policies.
• Clinics and service providers use it for hours, cancellation policy, referrals, preparation instructions and billing.
• Condo boards and property managers use it for the declaration, the bylaws, the rules and their amendments.
• Municipalities and public agencies use it for by-laws, permits, waste collection and service rules.
• Publishers of game rulebooks and product documentation use it for exact-wording questions about what is allowed.
• Any other organisation with dense, hard-to-find information uses it to stop answering the same inquiries by email, phone or at the counter.

When OmniClew is a good fit

OmniClew fits when your website holds many rules, fees, dates or procedures, when visitors ask the same questions repeatedly, and when a wrong answer would cost you something. It is a poor fit when most questions need a conversation, a person’s records or facts from several documents combined. To discuss your website, book a free content audit and demo.